1. THE COMPANY’S QUALITY POLICY
Depending on its experience and expertise, PDN aims to constant expansion of its services by experienced and specialized staff, complying with the current legislation, always focusing on satisfying fully and in terms of quality the needs and requirements of its clients.
For that reason, PDN installed a Quality Management System in compliance to the ISO 9001:2015, EN ISO 13485:2016/AC:2016, YA 1348:2004, 93/42 EEC Annex II and European Medical Device Regulation 2017/745 (Article 120 Transitional Provisions) and
is committed to comply with specified processes, communicate effectively with its clients, improve continuously the provided services, train its staff, monitor the provided services flow and minimize the clients’ complaints, taking the appropriate proactive, preventive and corrective actions.
The partners’ and clients’ contribution regarding the quality is necessary and identifies that the satisfaction and improvement of the goals set can be accomplished only by constant effort and continuous improvement of the Quality Management System itself.
It is important for PDN to have the resources necessary for the support of the Quality Management System and to ensure the necessary knowledge of its staff, taking advantage of its skills and abilities. PDN encourages and supports the communication, participation and creativity, since provision of quality services and successful operation of the company relies on its people.
The Business Director